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Explore What xbaaje Knows About You

Your account data is handled directly by xbaaje — what we collect, why we hold it, and how you can request changes is all set out here. Access and eligibility depend on your local law and the regions where our service operates.

Account data transparencybKash, Nagad, Rocket wallet contextYour right to request, correct or remove dataCookie and device data explained
xbaaje Explore What xbaaje Knows About You
HOW WE PROTECT DATA

Browse the Ways We Handle Your Information

Data security at xbaaje is built around your account flow — from the moment you link your bKash or Nagad wallet through to every withdrawal verification step. The four areas below cover what we actually do, not just what we intend.

Account Security Practice

Each login triggers an OTP check to your registered mobile number. Session tokens expire automatically on inactivity, reducing the risk of unauthorised account access.

Cookie and Device Data

We use session cookies to keep you logged in across lobby pages. Analytics cookies are separated from account cookies — you can decline analytics via the cookie banner without affecting your account.

Data Retention Periods

Transaction records linked to bKash, Nagad or Rocket payments are retained for the period required by financial recordkeeping norms. Browsing and session logs are cleared on a shorter cycle.

Requesting Data Changes

You can request a copy of your stored data, ask us to correct an error, or request deletion of non-essential records by contacting support with your account mobile number.

REACH OUR TEAM

Contact Us About Your Privacy Rights

Have a question about what data we hold or want to update your account details? Our support team handles privacy requests directly. Reach out through any of the channels below and quote your registered mobile number so we can locate your account quickly.

Live Chat Open the chat widget from any page in the lobby. Quote your registered number and state your data request — we route it to the right team.
Email Support Send your data access or correction request by email. Include your account mobile number and the specific data point you want reviewed or removed.
Account Settings Path Some data corrections — display name, contact number, linked wallet — can be updated directly inside your account settings without contacting support.

Switch Through Common Privacy Questions

These are the questions we hear most from accounts based in Bangladesh. Each answer reflects how the policy actually works on xbaaje — not a generic template response.

We collect your name, mobile number and the wallet identifier you use — bKash, Nagad or Rocket. Device type and session data are also logged for account security purposes.

No. We hold the transaction reference and the mobile number tied to your wallet. Your bKash PIN or Nagad password is never passed to or stored by xbaaje at any point.

Yes. Contact support via live chat or email, quote your registered mobile number and ask for a data access request. We will respond with the details we hold on your account.

We share only what is needed — wallet processor data goes to bKash, Nagad or Rocket to clear your transfer. Identity verification services receive minimum data only when an account review is triggered.

Transaction records are kept in line with financial recordkeeping norms, which means longer than browsing logs. Session and device logs are cleared on a shorter cycle. Contact support for specifics on your account.

Reach us through live chat or email with your account mobile number and the specific correction or deletion request. Some details like your display name can also be changed directly in account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.